Is the platform secure? :

Account Management

Registration & Login
- Creating an Account on CoinGarage
- How to Login and Log out
- Recovering Your Password
Account Settings
- Finding Your Account UID
Subaccounts
- Getting Started with a Standard Subaccount
- How to Switch Account
Wallet
- Description of wallet
Bank Account
- How to add bank account
Deposit/Withdrawals
- Deposit Methods
- Withdrawal Methotds
Crypto Deposit/Withdrawals
- Deposit
- Withdrawals
Buy Crypto
- Buy Crypto
Convert
- How to convert
- Difference Between Convert and Trade

KYC and Security

Identity Verification
- Benefits of Different KYC Levels
- How to Complete Individual Identity Verification (KYC)
- How to complete KYC 2
- Limits KYC 1 and KYC 2
Google Authenticator
- How to Bind Your Account’s 2FA via Google Authenticator
Additional Security Features
- How to Enhance the Security of Your Account
- Examples of Phising Emails
- How to Identify Phishing Emails

Frequently Asked Questions

General
- What is crypto?
- Term for Beginners
- What is CoinGarage?
- What is a cryptocurrency exchange?
- How do I start trading?
- Are there mobile and desktop apps available?
Account Setup
- How do I create an account?
- What documents do I need to submit during account setup?
- Why do I need to verify my identity?
- Is there a minimum age requirement to open an account?
- Can I open multiple accounts?
- How can I set up two-factor authentication (2FA)?
- Can I close my account?
- Are my personal details secure?
Security
- Is the platform secure?
- Is my personal information secure?
- What should I do if I forgot my password?
- What happens if my account is locked or compromised?
- How do I avoid phishing scams?
- What should I do if my transaction is stuck?
Fees
- What Types of Fees Are Charged by a Crypto Exchange?
- What types of fees are charged on your platform?
- What is the difference between commission fees and spreads?
- What are the withdrawal fees?
- Can Fees Change Over Time?
Customer Support
- What educational resources do you offer?
- How do I report a problem or bug?
- How do you handle disputes or issues with transactions?
Subaccount
- What is a Subaccount?
- Who Can Create Subaccounts?
- What Are the Benefits of Subaccounts?
- Can Subaccounts Trade Independently?

Platform Walkthrough

Getting Started
- Everything You Need to Know to Get Started on Coingarage
- Order Types and Strategies
Stake Gara
- Gara
- How to stake Gara
Bitcoin Savings Plan
- How to set up Bitcoin saving plan

Trading Bot

Overview
- Introduction
- Slang
- Differences Between Each Trading Bot
- Grid Strategy
- DCA Strategy
EEZY Trader
- How to start with EEZY Trader
- How to transfer money to EEZY Trader
- How to create EEZY Trader

Terms of Service

Terms of Service
- Privacy policy

Home Knowledge base Security

Is the platform secure?

To ensure the utmost security of your account and funds, our platform employs cutting-edge security features. These include two-factor authentication (2FA) for an added layer of protection, advanced encryption techniques to safeguard your data, and cold storage for digital assets to keep your funds secure from online threats. We are committed to providing a safe environment, utilizing the latest technologies and best practices to prevent unauthorized access and ensure the integrity of your assets at all times.