How to Reset Your Password

This guide will help you reset your password if you have forgotten it. Follow the steps below to regain access to your accountStep 1

Access the "Forgot Password" Page

Go to the login page: https://trade.coingarage.io/login.

Click on the "Forgot your password?" link.

Step 2

Enter Your Email Address

On the "Forgot Password" page, locate the text box under the heading "Forgot Password".

Enter the email address associated with your account.
Example: coingarage@coingarage.io.

Step 3

Submit the Request

Click the blue "Submit" button to proceed.

The button is clearly highlighted in a blue box surrounded by a purple outline in the image provided.

After submitting, check your email inbox for further instructions to reset your password

This step appears after you have requested to reset your password. It provides an important notification about the next steps in the process.

Heading: "Attention!"

Message: "You will receive an email within 10 minutes; remember to check your spam/junk folder."

Action Required: Click the blue "OK" button to acknowledge the message and processThe OK button is highlighted with a purple outline in the image for emphasis.

Step 4

Reset Password Form

This section guides users on how to reset their password using an OTP (One-Time Password) sent via email

Form Fields:

Enter Email Address

Input your registered email address here.

The system will validate the email for the password reset process.

Password

Create a new password for your account.

Click the eye icon to view or hide the entered password.

Confirm Password

Re-enter the new password to confirm it matches the first entry.

Enter Email OTP

Input the One-Time Password (OTP) sent to your registered email address here.

If you have not received the OTP, click Resend OTP to generate a new code

Action Button

Submit

Once all fields are completed, click this button to finalize the password reset process.

Make sure all fields are filled in correctly before submitting

Additional Notes

Password Requirements: Ensure the new password meets any complexity requirements (if applicable).

Resend OTP: If an OTP is not received, check your spam/junk folder or click Resend OTP.

This process ensures a secure password reset for your account.

Step 5

Log In Instructions

Access the Login Page:

Navigate to the URL: https://trade.coingarage.io/login.

Select Login Method:

The login form offers two options for authentication:

Email: Use your registered email address.

Phone Number: Alternatively, you can log in using your phone number.

Enter Credentials:

E-Mail Address: Input your registered email address in the provided field.

Password: Enter your password in the password field.

A small eye icon is available to toggle password visibility for convenience.

Captcha Warning:

A red warning text advises users to be cautious about the CAPTCHA time limit. If the CAPTCHA expires, users may need to refresh the page.Sign In:Click the "Sign In" button, highlighted in blue with a purple outline, to proceed